Shipping Policies

Shipping is free on all worldwide orders.

(!) We currently experience a high load on shipping companies due to Valentine’s Day. Sorry for the delay in shipping.

United States: 5-8 days
United Kingdom: 4-6 days
Canada: 7-10 days
Australia: 7-10 days
New Zealand: 7-10 days
Germany: 5-8 days
France: 5-8 days
Italy: 6-8 days
Spain: 5-8 days
Netherlands: 6-8 days
Austria: 6-8 days
Poland: 6-8 days
All other countries: 8-12 days

Domestic: All standard orders are shipped within 5-8 business days of the date of sale (Monday through Friday, not including holidays). Expedited orders need to be placed before 1 p.m. CST Monday-Friday for same-day shipping. If an expedited order is placed after 1 p.m., it will be shipped the next business day. We do not ship orders on Saturday or Sunday. Orders shipping by truck will not be guaranteed for same-day shipment. First Steps will not ship to a P.O. Box for any reason. We reserve the right to select shipping Companies for the most efficient and timely delivery (UPS, FedEx, USPS). Freight quotes are available upon request.

International orders: Each destination country charges customs clearance, duty, and administrative fees on shipments containing dutiable items. Dutiable means that an item is subject to local taxes. We do not have any way of knowing if an item is dutiable in your country. Please contact your local authorities for additional information. The recipient is responsible for any and all customs, duty, or brokerage fees due upon delivery.

After placing your order you can track its progress at through the link we send you in the confirmation email.

All orders come with a 30-day no-hassle return policy!